What We Collect and Why We Use It
When you open an account, we collect the information needed to verify your identity and process payments — your name, phone number, email address, and transaction records tied to bKash, Nagad, or Rocket. We also collect device and session data, such as your browser type, IP
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address, and login timestamps, to keep your account secure and detect unusual activity. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. We may
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share data with regulatory bodies where required by applicable law. Cookies and similar tracking tools are used to remember your session, maintain your wallet preferences, and measure how pages load on your device. You can manage cookie preferences through your browser settings, though disabling certain cookies
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may affect how your account functions. Retention periods vary by data type — transaction records are kept as long as required by applicable financial regulations, while session logs are cleared on a shorter cycle. Your use of this platform is subject to your local law and
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the eligible regions where fbage operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.