Reference

Terms and Conditions for Using fbage

These terms set out what you agree to when you open an account and use fbage. Access and eligibility depend on your local law and the region you are in — please read this before you start.

Account holder agreementbKash, Nagad, Rocket coveredEligibility by local lawMobile and browser access

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What These Terms Cover and How They Apply

fbage Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account on fbage, you are accepting these terms in full. They cover how your account is opened, how you fund it using bKash, Nagad, or Rocket, how withdrawals are processed back to your wallet, and how we handle disputes. We update these

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terms from time to time — the version published on this page is the one in effect. If a change affects your account in a material way, we will notify you before it takes effect. Access to fbage depends entirely on whether online gaming is permitted
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under the laws that apply to you. We do not confirm eligibility on your behalf — that is your responsibility to check. Accounts found to be opened in ineligible regions may be suspended without notice. All transactions through bKash, Nagad, and Rocket are subject to the
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payment provider's own terms alongside ours. Your account wallet on fbage reflects confirmed deposits only; pending transfers are not available for play until the deposit clears on our end.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

Your account on fbage is protected by standard encryption across both the mobile browser and desktop paths. We do not store your bKash, Nagad, or Rocket PIN — payment authentication happens inside the respective wallet app, not on our platform. Under these terms, you have the right to request a copy of the account data we hold, to ask us to correct inaccurate information, and to close your account at any time through account settings or via our support team.

Data Retention We keep account records for the period required under applicable law. Once your account is closed, personal data is deleted or anonymised within the retention window.

Account Security Login sessions on fbage use OTP verification. If you notice activity you did not authorise, contact support immediately and we will lock the account while we investigate.

Requesting Changes To update your registered mobile number or wallet details — bKash, Nagad, Rocket — submit a request through support with your account ID and verification details.

Who to Contact All terms, data, and account queries go to our support team via live chat or email. We do not handle account disputes through social media channels.

TERMS HELP CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you have a question about how they apply to your account — including wallet transactions via bKash, Nagad, or Rocket — our support team can help. You can reach us through the channels below during operating hours.

Live Chat Start a chat from your account dashboard. Replies are handled during our support window — check the chat widget for current hours.

Email Support Send your query to our support address listed in your account settings. Include your account ID and the transaction reference if it is payment-related.

Help Centre Our help centre covers common account and terms questions. Search by topic — wallet, eligibility, account access — for a quick answer without waiting.

Common Questions About These Terms

Quick answers to what our account holders ask most about these terms, eligibility, and how the rules apply to wallet payments and account access.

These terms apply to anyone who opens an account on fbage. Eligibility depends on your local law and region — it is your responsibility to confirm that online gaming is permitted where you are.

Yes. We may update the terms at any time. Material changes will be communicated before they take effect. Continuing to use your account after that point means you accept the updated version.

If your account is suspended, pending withdrawals to bKash, Nagad, or Rocket are reviewed individually. Contact support with your account ID and transaction reference to follow up.

You can request account closure through your account settings or by contacting our support team. Once closed, your data is handled in line with our retention policy described in these terms.

Wallet deposits and withdrawals on fbage are governed by these terms and by each payment provider's own terms. If a transfer fails, check both sides — your wallet app and your fbage account history.

Submit a data request through our support team via live chat or email. Include your account ID. We will respond within the period required under applicable law in your region.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions for Using fbage

Account Security and Data Under These Terms

Reach Us About These Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 Can fbage change these terms after I open an account?

03 What happens to my wallet balance if my account is suspended?

04 How do I close my account?

05 Are there separate rules for bKash, Nagad, and Rocket payments?

06 How do I request a copy of my account data?

Terms & Conditions

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